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Machining, Inc d.b.a. Bitec was founded in 1985 by
Beverly E. Bleicher with the objective of supplying world
class quality and custom machined components to critical
application industries. We are located in Dayton, Ohio in a
modern facility with state of the art equipment.
Our focus
on quality, process control, employee training, and
relationship sharing with our customers sets us apart from
others. We are a customer driven firm with years of
experience in custom machining, working with diverse
industries supplying precision machining requirements in
titanium, aluminum, stainless and a variety of other nickel
based alloys. We have provided components for aerospace,
automotive, medical device, amusement, industrial machine
building industries, and many others.
Bitec is a major supplier of complex machined
components to leading companies industry wide. We
leverage our industry expertise and manufacturing
capabilities to seek new opportunities through
conventional sub-contracting or formal partnership
arrangements.
Our
ongoing goal is to produce a product that satisfies the
performance, quality, reliability, and safety
requirements of our customers. Since inception we have
added services such as Assembly, Inventory management,
and consignment. As a result, we are a valuable member
of our customer’s supply chain, assisting them in
supplying world class systems worldwide. A relationship
built upon value. A relationship built upon integrity. A
relationship built upon mutual success.
Service Philosophy
World Class customer service,
through a proactive analysis of what the customer needs,
leave nothing to chance when ensuring customer satisfaction.
We recognize that an effective service effort goes far
beyond merely selling products or services; it demands that
priority be given to increasing the customer's productivity,
which can only be measured through the customer's increased
revenues or reduced costs. Thus, the added value offered is
the improvement of the customer's business results.
From this perspective, a
World-Class customer service department must assist their
customers in ways that were never before considered, and may
even appear to have little to do with the products or
services they sell.
To provide the customer with
these value-added services, our entire organization has
embraced a customer, performance driven culture that
wholeheartedly supports the customer’s needs.
A performance-driven culture
focuses on continuous improvement, not just meeting the
expectations of today. The control process requires ongoing
measurements as a sale progresses, not after the fact, and
at each step of the way there should exist a checkpoint to
ensure the process is working and that the focus continues
to be on satisfying customers' needs Our systems of
management are truly our own. From the optimization of job
processing design, and procurement of raw material, to the
moment your components leave the shop floor, every facet of
the Bitec manufacturing process is driven by one
underlying factor; the commitment we have made to your
customer. |
